Product designer, user advocate, and strategist — 25 years turning complex products into something people actually want to use, now designing and building AI-native.
I'm David Cervantes. I started in this work when "digital" still meant print-to-web, and I've re-learned the craft every time the medium changed — desktop, mobile, and now AI. That's the throughline: staying useful as the ground keeps moving.
What's kept me here is the same thing since day one — I'm on the user's side. The tools change; the job of making something people can actually understand and trust doesn't.
I'm based in Tulsa and work remotely with teams anywhere. I like owning the whole thing end to end — discovery, research, design, and the working code that ships it — so less gets lost in the handoffs.
And I work through methods I've built along the way — Intent-Centered Design, Reactive AI, and Conversational Flow Mapping — so the process is repeatable, not a guess each time.
I start with the real problem, not the brief. I look at a product through the user's eyes first, then from the inside out — the audience, the constraints, and the thing everyone's actually trying to solve. Research is where that gets clear.
From there I define a direction and design it. With AI, that means designing for trust: what a system should explain, when it should show its uncertainty, and when it should hand back to a person.
Then I build it — working prototypes, not slideware — so the idea gets tested for real, fast, and engineering has something concrete to run with. My part isn't just execution; it's bringing clarity and shipping something that works.
I don't chase trends. I use them when they earn their place and skip them when they don't. Innovation isn't being new — it's being relevant, right now.
Every project gets the same care, whatever the size: thoughtful, well-made, and built to last.
And curiosity and a sense of humor are design tools too — they're usually where the good ideas start.